FAQ

What are the shipping rates?

We offer FREE worldwide shipping on every single one of our products. 

Do you ship globally?

Yes we do, no matter where you are, we'll get to you.

How long does it take to ship my order?

Once you've placed your order, it usually takes 48 to 72 hours to process it for delivery.

Standard shipping time is the following:

- United-States: 8-10 days.

- Canada: 8-10 days.

- Europe: 10-12 days.

- Asia: 12-14 days.

*The only exception to this timeframes is our Guitar Case, which takes 15 days to deliver.

What payment methods do you accept?

We work with 2checkout to offer the safest and most varied payment methods, which include: Paypal, Visa, Mastercard, American Express, Bank Transfer, and many more.

Where are you located?

We are located in South America, Paraguay to be more precise, a really small country with a lot of history, nicknamed ''The Heart of South America''.